Privacy policy
Who we are
We are Secmatics Limited. To contact us please refer to the contact page on our website at https://www.secmatics.com.
The type of personal information we collect
When you submit information to this website via a webform, we collect the data requested in the webform in order to track and respond to your submissions. These details are available to Squarespace, our online store hosting provider but we do not share them with any other party. When you sign up for a subscription to one of our products or services we will collect additional contact and billing details to enable us to deliver those services.
Our website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit https://support.squarespace.com/hc/articles/360001264507#toc-check-your-cookies
These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
This website uses analytics and performance cookies to analyse site traffic, activity, and other data. These analytics and performance cookies are used on this website when you acknowledge our cookie banner.
This website uses Google Analytics. This is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network. For more information on this service, please refer to Google's Privacy Policy.
Our website collects personal data to power our site analytics, including:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address
This analytics information may also include details about your use of this website, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
We share this information our website analytics providers (Squarespace and Google), to learn about site traffic and activity.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
To enable us to provide the requested services and to enable our website and products to function.
For technical monitoring, analytics and diagnostic purposes.
Under the UK General Data Protection Regulation (UK GDPR), the lawful basis we rely on for processing this information are:
We have a legitimate interest.
We have a contractual obligation (we need to data to deliver the products and services you are subscribed to).
How we store your personal information
Your information is securely stored.
Contact information provided on our website will be kept for a period of one year and will only be used to the purpose of communications related to our products and services. This information is available to our website hosting Provider, Squarespace, but we do not share these details with any other third party.
Contact and billing details collected during the course of a product subscription will be kept for the duration of the subscription period and up to one year after. These details will only be used to provide the agreed services or to provide details on other Secmatics products and services. We do not share these details with any third party.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at support@secmatics.com f you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at support@secmatics.com. You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s contact details:
Information Commissioner’s Office
Wycliffe House, Water Lane
Wilmslow, Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk